Decasa
Decasa
Decasa
Product Design
Product Design
2023

Who is the client?
Who is the client?
Decasa is and online store that specializes in houseware and home products. offering a huge and wide range of different products.
What is the current situation of the product?
What is the current situation of the product?
Decasa has access to a a big and diverse number of home products. where they can provide whatever the customer needs for their home.
They lack online presence.
They aim to change their target market and reach new customers.
They need an effective and user friendly E-Commerce website.
They aim to expand their operations to other countries.
Decasa has access to a a big and diverse number of home products. where they can provide whatever the customer needs for their home.
They lack online presence.
They aim to change their target market and reach new customers.
They need an effective and user friendly E-Commerce website.
They aim to expand their operations to other countries.
What is the solution?
What is the solution?
To build a user centered website with business driven results.
To build a user centered website with business driven results.
What is the trend?
What is the trend?
The current trend in E-Commerce is personalization, interactivity, and data driven approaches.
The website needs to be user friendly. And focus on personalizing the experience by showing personalized product recommendations, customer reviews, interactive product displays.
Mobile first design.
The current trend in E-Commerce is personalization, interactivity, and data driven approaches.
The website needs to be user friendly. And focus on personalizing the experience by showing personalized product recommendations, customer reviews, interactive product displays.
Mobile first design.
What are the project benefits from the change?
What are the project benefits from the change?
Having a new online platform is like having a new branch of the original store where you can have more flexibility in adjusting changes and reach a new customer base.
Change the dynamics of the targeted customers.
Build a system that will allow DeCasa to build a loyal customers base.
Reach customers who prefer online shopping.
Create sales, and loyal customers
Achieve the maximum customer satisfaction
Having a new online platform is like having a new branch of the original store where you can have more flexibility in adjusting changes and reach a new customer base.
Change the dynamics of the targeted customers.
Build a system that will allow DeCasa to build a loyal customers base.
Reach customers who prefer online shopping.
Create sales, and loyal customers
Achieve the maximum customer satisfaction
What is opportunity and the expected outcome?
What is opportunity and the expected outcome?
We aim to build a platform that meets the needs of the modern houseware customers who values variety, sustainability, and good quality. ➝ Which will allow Decasa to have a strong brand presence in the market.
We aim to build a platform that meets the needs of the modern houseware customers who values variety, sustainability, and good quality. ➝ Which will allow Decasa to have a strong brand presence in the market.
How could Decasa stand out from it's other online competitors?
How could Decasa stand out from it's other online competitors?
Seamless user experience
Standing out user experience
Personalized user experience
Features that solve real world problems (Problem ➝ Potential solution ➝ Feature ➝ Measure)
A system that ensures customers retention and loyalty (User needs centered)
Seamless user experience
Standing out user experience
Personalized user experience
Features that solve real world problems (Problem ➝ Potential solution ➝ Feature ➝ Measure)
A system that ensures customers retention and loyalty (User needs centered)
Understanding The Business Goals
Understanding The Business Goals
Understanding The Business Goals
We Asked our client:
We Asked our client:
What products do you offer, Please describe your products?
What products do you offer, Please describe your products?
Wide range of houseware products. we offer all products that customers actually need and can order directly through our platform.
Wide range of houseware products. we offer all products that customers actually need and can order directly through our platform.
What is your brand message
What is your brand message
"Celebrate Your Home, Unleash Your Style"
"Celebrate Your Home, Unleash Your Style"
What makes your products/brands unique?
What makes your products/brands unique?
Variety: Offering a wide range of houseware products gives customers more options to choose from.
Loyalty Programs: This can include offering exclusive discounts, early access to sales, or special promotions.
Innovation: Offering innovative features, technologies, or design elements.
Quality : Emphasizing high-quality materials.
Customer Experience: Offering exceptional customer service, convenient shopping experiences, Providing outstanding customer support and after-sales services .
Pricing Strategy: Implementing a unique pricing strategy can be a differentiator.
Brand Partnerships and Collaborations: Collaborating with other brands, designers, or influencers in a unique and strategic way can create exciting and differentiated offerings.
Continuous Improvement.
Variety: Offering a wide range of houseware products gives customers more options to choose from.
Loyalty Programs: This can include offering exclusive discounts, early access to sales, or special promotions.
Innovation: Offering innovative features, technologies, or design elements.
Quality : Emphasizing high-quality materials.
Customer Experience: Offering exceptional customer service, convenient shopping experiences, Providing outstanding customer support and after-sales services .
Pricing Strategy: Implementing a unique pricing strategy can be a differentiator.
Brand Partnerships and Collaborations: Collaborating with other brands, designers, or influencers in a unique and strategic way can create exciting and differentiated offerings.
Continuous Improvement.
What are your business goals?
What are your business goals?
Generate Sales and Revenue.
Create Brand Awareness and Recognition.
International Expansions.
Stay Ahead of Industry Trends: staying up-to-date with industry trends, conducting market research, and sourcing innovative products that align with changing consumer demands.
Operational Excellence: Striving for operational excellence involves optimizing internal processes, improving efficiency, and reducing costs.
Generate Sales and Revenue.
Create Brand Awareness and Recognition.
International Expansions.
Stay Ahead of Industry Trends: staying up-to-date with industry trends, conducting market research, and sourcing innovative products that align with changing consumer demands.
Operational Excellence: Striving for operational excellence involves optimizing internal processes, improving efficiency, and reducing costs.

Strengths
Strengths
DeCasa owns it's products
Variety and wide range of products ➝ Wider audience
High quality products
Properly categorized products
Can offer maintenance, support and constant customer service
In a way tested strategies ➝ Because they have more than 10-20 years of experience in the field
Fast delivery
Partnerships & networks
Good relationships with several suppliers
Committed to their values ➝ variety, sustainability and quality
Unique Product Selection.
Competitive Pricing.
Exceptional Customer Service.
DeCasa owns it's products
Variety and wide range of products ➝ Wider audience
High quality products
Properly categorized products
Can offer maintenance, support and constant customer service
In a way tested strategies ➝ Because they have more than 10-20 years of experience in the field
Fast delivery
Partnerships & networks
Good relationships with several suppliers
Committed to their values ➝ variety, sustainability and quality
Unique Product Selection.
Competitive Pricing.
Exceptional Customer Service.
Weaknesses
Weaknesses
Building the website from scratch
DeCasa is a new brand ➝ Therefore no initial customers base
Need to introduce itself to the market ➝ Time, money
Constant Technical Support
A lot of products ➝ Difficult navigation ➝ Needs an efficient filtration & categorization system
Building the website from scratch
DeCasa is a new brand ➝ Therefore no initial customers base
Need to introduce itself to the market ➝ Time, money
Constant Technical Support
A lot of products ➝ Difficult navigation ➝ Needs an efficient filtration & categorization system
Opportunities
Opportunities
E-Commerce market is always expanding and people are preferring e-commerce
Ability to reach out to a new market segment
Could have an initial customer base (If merged with Mukhtar more customers)
Data driven personalization/shopping experience
Collaborate with other platforms & public figures
Target market becomes more comfortable with online shopping
Private Label or Exclusive Products.
Cross-Selling and Upselling.
Social Media Influencer Collaborations.
Subscription Box Service.
International Expansion.
E-Commerce market is always expanding and people are preferring e-commerce
Ability to reach out to a new market segment
Could have an initial customer base (If merged with Mukhtar more customers)
Data driven personalization/shopping experience
Collaborate with other platforms & public figures
Target market becomes more comfortable with online shopping
Private Label or Exclusive Products.
Cross-Selling and Upselling.
Social Media Influencer Collaborations.
Subscription Box Service.
International Expansion.
Threats
Threats
Technological threats
Delivery issues especially for large products
Visual assets presentation
Inefficient copywriting
Intense Competition.
Changing Consumer Preferences. ➝ Adaptivity
Negative Customer Reviews and Reputation Damage.
Shipping and Logistics Challenges.
Technological threats
Delivery issues especially for large products
Visual assets presentation
Inefficient copywriting
Intense Competition.
Changing Consumer Preferences. ➝ Adaptivity
Negative Customer Reviews and Reputation Damage.
Shipping and Logistics Challenges.























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