Privacy policy
This policy explains what Stroom Studio (“Stroom”, “we”) collects when you visit stroomstudio.com or send us a message, and what we do with it. We collect only what we need to reply to you.
Last updated:
Who we are
Stroom Studio is a UX and digital product design studio working in the United Arab Emirates, Jordan and the United States.
What we collect
- Contact form: your name, email address, phone number with its country, and your message.
- Start your project: your name and email address, plus your company, phone number and a message if you add them, and the answers you choose about your product, plan and timeline.
- Technical records: like every website, our hosting provider records requests to the site, including IP address, browser type, the page requested and the time.
We do not ask for sensitive information, and you should not include any in your message.
Cookies and tracking
This site does not use analytics or advertising cookies, and we do not track you across other websites.
Some pages show reels from our Instagram account. If they are shown with Instagram’s own player, your browser loads it from Instagram when that section comes into view. Instagram (Meta) may then set its own cookies and receive your IP address, under Meta’s privacy policy.
How we use it
- To reply to your enquiry and arrange a call.
- To prepare a proposal and, if we work together, to run the project.
- To keep the site secure and working.
We do not sell your information, and we do not add you to a mailing list unless you ask us to.
Who handles it
Form messages are delivered to our team’s inbox by Resend, an email delivery service. The site is hosted by Vercel. Both act on our instructions and may process information on servers outside your country, including in the United States.
We share your information with no one else, unless the law requires it.
How long we keep it
We keep enquiries for as long as we need them to reply and to manage any work that follows. You can ask us to delete yours at any time.
Your rights
You can ask us for a copy of the information we hold about you, to correct it, or to delete it. Depending on where you live, laws such as the UAE Personal Data Protection Law or the EU General Data Protection Regulation may give you further rights, including the right to object to how we use it.
Children
This site is for businesses. It is not directed at children, and we do not knowingly collect information from them.
Changes and contact
If we change how we handle personal information, we will update this page and the date at the top.
For any request or question about your personal information, write to contact@stroomstudio.com and we will reply as soon as we can.